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Welcome to dealsatdoors

Returns Policy

  • By purchasing from dealsatdoors, the customer agrees to the terms and conditions of our Returns and Delivery policies. 
  • This return procedure and policy is relevant to all on-line and mail order transactions and purchases
  • Items from our shop are subject to availability. Whilst we will try to inform you if any items are unavailable before you place an order,we cannot always do this. If this happens, you will be informed by a message and a full refund will be offered.
  • If your order is significantly not-as-described, faulty or contains the wrong items, you can return them back to us for repair or replacement within 14 days of purchase For a refund, items must be returned within 14 days of purchase.
  • The returned items must be in their original condition, with the return slip, and all accessories and packaging included.
  • Any free goods supplied as part of the product purchase must be returned with the product, otherwise we may deduct the full list price of the missing items from any refund.
  • Please note that returning goods for the purpose of exchange or refund is at your own expense, however if you are returning the product because of an error on our part or a manufacturing fault, Dealsatdoors will be happy to refund all costs associated in returning the item back to us, as well as your original postage costs. 
  • If you have decided that you don't want the product or need to exchange for a different size, colour or style, postage and packing costs both ways are your responsibility. There will be a postage cost of £3.99 UK, £15.95 Republic of Ireland, Belgium, France, Germany, Luxembourg and Netherlands or £21.95 Spain,Austria, Italy and Denmark £25.99 Usa, Canada, Australia  before we will despatch your exchange items.
  • The item is your responsibility until it reaches us.Therefore for your own protection we recommend that you send the parcel using adelivery service that insures you for the value of the goods.
  • When returning your item(s), please complete and enclose our RETURNS FORM to help us identify your package and process your return as quickly as possible.

  • Charges Import duties, taxes and charges are not included in the item price.  These charges are the buyers responsibility.

  • Please check with your country s customs office to determine what these additional costs will be prior to buying.
  • Door-to-door delivery may not be available in certain destinations Certain limitations may apply.

  • There will be a 50% restocking fee on non-damaged items that are returned in a damaged package
  • Dealsatdoors will send email confirmation upon receipt of any product returns.
  • Any Refunds will be processed within 28 days.

  • For any further assistance or advice, please contact us at sales@dealsatdoors.com

  • Return items to us using Collect+

     

     

     

     

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